Our Most Frequently Asked Questions
1. What kind of home care services do you provide?
We understand that there is no place like home and that you want to remain independent wherever you call home.
We provide in-home Caregivers to those who are convalescing, recovering, or aging wherever you may call home. We provide Caregivers to serve your unique needs whether it's for companionship to registered nurses.
We can offer an array of services provided by:
♥ Certified Nursing Assistants (CNA)
♥ Licensed Practical Nurses (LPN)
♥ Registered Nurses (RN)
♥ Companions and Sitters
2. What are the costs of engaging a caregiver through your home healthcare agency?
The cost for a home Caregiver will vary on (1) the skill level of the Caregiver you request and (2) the setting required, whether it is a home, assisted living facility, hospital, or other. The rates are hourly with daily options available.
3. How will you match the right caregiver for me?
Our goal is to match you with the perfect Caregiver and establish a satisfactory long-term relationship with you - our client. We take the time to get to know our client's needs and wants and use our screening and selection system to find the right Caregiver for you. We always try our best to accommodate any requests and if you feel that you have been placed with an unsatisfactory Caregiver, we will replace that caregiver by the next shift.
4. Are the Caregivers bonded?
Yes! Bonded and insured. Covered by the same underwriter who insures us.
5. Do the Caregivers receive a background check?
When you are matched with a Caregiver, they have been properly vetted and background checked. We have an extensive process we use to verify our Caregivers:
♦ Statewide Criminal check
♦ Local County Criminal check
♦ Social Security verification
♦ Federal Criminal Nationwide check
♦ Nationwide Sexual Predator check
♦ FL Dept. of Motor Vehicles check
♦ Reference checks
6. Do you accept Medicaid or Medicare?
No, but we can refer you to a local agency who does.
7. Do you offer special assistance for veterans?
Yes. We work with a company called VetServ who can assist qualifying for veteran benefits. Please call our office 561-232-7022 for more information.
8. Do you take long-term care insurance?
Yes, we can assist with all LTC paperwork and can accept assignment of benefits or have our client accept.
9. What cities do you service?
We provide in-home Caregivers from Vero Beach to Boca Raton.
We cover the following Florida counties: Indian River County, St Lucie County, Martin County, Okeechobee County, and Palm Beach County.
This includes the following cities: Vero Beach, Port St Lucie, Jensen Beach, Hutchinson Island , Sewall's Point, Stuart, Hobe Sound, Jupiter, Jupiter Island, Palm Beach Gardens, Singer Island, North Palm Beach, West Palm Beach, Palm Beach Island, Lake Worth, Greenacres, Wellington, Boynton Beach, Delray Beach, and Boca Raton Florida.